Why can't I send a payment

If you can't send a payment from your Alby Hub, try these measures:

  • Check if your spending balance is big enough.

  • Check channel size - if you have a small channel you may have to send multiple smaller payments rather than one big one

  • Check if budget is exceeded

  • Try resetting router by navigating to 'Liquidity', clicking on 'Advanced' and selecting 'Reset Router'

You are invited to contact us to support@getalby.com ๐Ÿ’ช We are here to help you out! ๐Ÿ˜ƒ

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