Alby User Guide
Developer GuideUser Dashboard
๐Ÿ Alby Hub, Browser Extension and Account
๐Ÿ Alby Hub, Browser Extension and Account
  • ๐Ÿ  Hub, Browser Extension, Account
  • Alby Go
    • ๐Ÿ“ฒGet Alby mobile app
    • ๐Ÿ‘ฉโ€๐Ÿš€Send, Receive, Go!
  • Alby Hub
    • โ„น๏ธIntroduction
    • ๐ŸšขGetting Started
    • ๐Ÿ•Alby Hub flavors
      • Alby Pro Cloud
      • Other Cloud Options
      • Desktop
      • Docker
      • Umbrel, Start9, etc
      • ๐ŸงLinux
      • ๐Ÿ†™Updating
    • ๐Ÿ‘›Wallet
      • ๐Ÿ’ซOpen your first channel
      • ๐Ÿ“คSend
      • ๐Ÿ“ฅReceive
      • โฌ†๏ธBuy Bitcoin
        • ๐Ÿ’ฐWithdraw from an exchange
      • โฌ‡๏ธSell Bitcoin
    • ๐Ÿ”—App Connections
    • ๐ŸŽฎApp Store
      • ๐ŸกSub-wallet, Friends & Family
        • Fast sub-wallets (no lightning address)
        • Sub-wallet with lightning address โšก๏ธ
        • Podcaster & musicians sub-wallets
        • โ“Q&A of sub-wallets
      • ๐Ÿ“…ZapPlanner
    • ๐ŸšฐNode
      • ๐Ÿ“ฅIncrease receiving capacity
      • ๐Ÿ“คAdvanced: Increase Spending Balance with on-chain bitcoin
      • โค๏ธNode Health
      • ๐Ÿ’ฐOn-chain Balance
      • Swap In & Out
    • ๐Ÿ”Backups & Recover
    • โ“FAQ Alby Hub
      • How can I access Alby Hub from my phone?
      • Why do I need to link my Alby Account?
      • Should I open a private or public channel?
      • How can I change routing fees?
      • How can I close a channel? What happens to the sats in this channel?
      • Why was my lightning channel closed and what to do next?
      • How can I update my Alby Hub?
      • How can I change my unlock password?
      • How can I check budgets of connected apps?
      • How can I backup my keys
      • Where is Alby Hub physically located?
      • How can I migrate Alby Hub to a different machine?
      • How to use Fly.io to run Alby Hub
      • What to do during times of high onchain fees?
      • What to do if I cannot send a payment?
      • What to do if I cannot receive a payment
      • Should I open multiple channels with the same counterparty?
      • What happens if the healthcheck indicator turns red?
    • ๐Ÿ“šBitcoin Wallet Glossary
  • Alby Browser Extension
    • ๐Ÿ‘พFeatures
      • ๐Ÿ’ณManage multiple wallets
      • ๐Ÿ’ตCreate and change budgets
      • ๐Ÿ”‚Send and receive bitcoin
      • ๐ŸฅManage site connections
      • ๐Ÿ—๏ธMaster Key
      • ๐ŸฆคNostr
      • ๐ŸŒŠLiquid
      • โš–๏ธHOLD Payments
    • ๐Ÿ”—Link wallet
      • Alby web Account
      • Umbrel
      • Alby Hub via NWC link
      • LND
      • No limits - quick & easy
    • ๐ŸŽฎDiscover apps
    • ๐ŸžDebugging
      • Connecting your LN node
      • Google Chrome
      • Mozilla Firefox
      • Using nightly builds
    • โ“FAQs Alby Extension
      • How do I install the Alby Browser Extension?
      • Why do I need a unlock password?
      • Can I trust the software?
      • Lost Password
      • Does the extension work on Mobile?
      • Implementing payments and authentication
      • Can I use Alby with the Tor Browser?
      • What is the Alby Companion App?
      • How to enable Alby only on specific websites?
      • Can I connect LND with readonly permissions?
      • How to use Alby with nosft.xyz to get NFT ordinals/inscriptions?
      • How to access my old account in apps with the Alby Extension
      • What permission does the extension require?
      • How can I run my own Lightning node?
      • Migrate from old LNDHub setup
      • I lost my Nostr ID when making a new account
  • Alby Account
    • โ„น๏ธIntroduction
    • ๐Ÿ”—Link wallet
      • ๐Ÿ”—Link Alby Hub
      • ๐Ÿ”—Link other NWC wallet
    • ๐ŸŒฎFeatures
      • Nostr identifier
      • Lightning Address
      • Notifications and reports
      • Email, Password, Currency
      • โฌ†๏ธTop up your wallet
        • Card or bank transfer
        • Exchange service
        • Other bitcoin wallet
        • Other crypto wallet
      • โฌ‡๏ธConvert to fiat
    • ๐ŸŽฎConnect to apps
      • NWC Connections
      • Alby Browser Extension
      • BTCPay Server
      • Podcast apps
      • Alby Go mobile app
    • ๐Ÿ‘ฉโ€๐Ÿ’ปUse your lightning address
      • Nostr
      • Own domain
    • โ“FAQs Alby Account
      • Alby Hub is here! What happens to my existing balance?
      • Are there transaction limits with my Alby Account?
      • Can I open a channel to Alby's lightning node?
      • How to increase your weekly payment volume?
      • Why is there a minimum balance required?
      • Which service fees apply for using an Alby account?
      • How does Alby make money?
      • How to use Fly.io to run Alby Hub
      • What are fee credits in my Alby account
      • Embrace Alby Hub - phasing out Albyโ€™s shared wallet
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  1. Alby Browser Extension
  2. Debugging

Mozilla Firefox

Last updated 9 months ago

Was this helpful?

This section guides you to find the relevant data that helps us to debug the Alby browser extension.

1. Step: Open 'about:debugging#/runtime/this-firefox' in your Firefox Browser

2. Step: Locate the Alby browser extension in your list and click on 'Inspect'

3. Step: Navigate to โ€œConsoleโ€. Are there any error messages? If yes, make a screenshot.

4. Step: Navigate to 'Network'. Are there any error messages in red? If yes, make a screenshot.

To speed up replies to your request, please use this form:

Subject:

Describe the bug: [A clear and concise description of what the bug is.]

Steps to reproduce the behavior:

  1. Visit '...'

  2. Click on '....'

  3. Scroll down to '....'

  4. See error

Expected behavior: [A clear and concise description of what you expected to happen.]

Information about Alby

  • Alby Version: [e.g. 1.5.0]

  • Alby installed through [e.g. the browser stores, installed manually]

  • Wallet connected with Alby [e.g. LND, BlueWallet LNDhub]

Screenshots (if any) Add screenshots to help explain your problem.

Device information [optional]:

  • OS: [e.g. Windows]

  • Browser [e.g. Chrome, Firefox]

  • Browser Version [e.g. 22]

Additional context: [Add any other additional context about the problem here.]

THANK YOU FOR YOUR COLLABORATION

5. Step: Please describe the issue and send your screenshots to

๐Ÿž
support@getalby.com