Alby User Guide
Developer GuideUser Dashboard
🐝 Alby Hub, Browser Extension and Account
🐝 Alby Hub, Browser Extension and Account
  • 🏠 Hub, Browser Extension, Account
  • Alby Go
    • 📲Get Alby mobile app
    • 👩‍🚀Send, Receive, Go!
  • Alby Hub
    • â„šī¸Introduction
    • đŸšĸGetting Started
    • 🍕Alby Hub flavors
      • Alby Pro Cloud
      • Other Cloud Options
      • Desktop
      • Docker
      • Umbrel, Start9, etc
      • 🐧Linux
      • 🆙Updating
    • 👛Wallet
      • đŸ’ĢOpen your first channel
      • 📤Send
      • đŸ“ĨReceive
      • âŦ†ī¸Buy Bitcoin
        • 💰Withdraw from an exchange
      • âŦ‡ī¸Sell Bitcoin
    • 🔗App Connections
    • 🎮App Store
      • 🏡Sub-wallet, Friends & Family
        • Fast sub-wallets (no lightning address)
        • Sub-wallet with lightning address âšĄī¸
        • Podcaster & musicians sub-wallets
        • ❓Q&A of sub-wallets
      • 📅ZapPlanner
    • 🚰Node
      • đŸ“ĨIncrease receiving capacity
      • 📤Advanced: Increase Spending Balance with on-chain bitcoin
      • â¤ī¸Node Health
      • 💰On-chain Balance
      • Swap In & Out
    • 🔐Backups & Recover
    • ❓FAQ Alby Hub
      • How can I access Alby Hub from my phone?
      • Why do I need to link my Alby Account?
      • Should I open a private or public channel?
      • How can I change routing fees?
      • How can I close a channel? What happens to the sats in this channel?
      • Why was my lightning channel closed and what to do next?
      • How can I update my Alby Hub?
      • How can I change my unlock password?
      • How can I check budgets of connected apps?
      • How can I backup my keys
      • Where is Alby Hub physically located?
      • How can I migrate Alby Hub to a different machine?
      • How to use Fly.io to run Alby Hub
      • What to do during times of high onchain fees?
      • What to do if I cannot send a payment?
      • What to do if I cannot receive a payment
      • Should I open multiple channels with the same counterparty?
      • What happens if the healthcheck indicator turns red?
    • 📚Bitcoin Wallet Glossary
  • Alby Browser Extension
    • 👾Features
      • đŸ’ŗManage multiple wallets
      • đŸ’ĩCreate and change budgets
      • 🔂Send and receive bitcoin
      • đŸĨManage site connections
      • đŸ—ī¸Master Key
      • đŸĻ¤Nostr
      • 🌊Liquid
      • âš–ī¸HOLD Payments
    • 🔗Link wallet
      • Alby web Account
      • Umbrel
      • Alby Hub via NWC link
      • LND
      • No limits - quick & easy
    • 🎮Discover apps
    • 🐞Debugging
      • Connecting your LN node
      • Google Chrome
      • Mozilla Firefox
      • Using nightly builds
    • ❓FAQs Alby Extension
      • How do I install the Alby Browser Extension?
      • Why do I need a unlock password?
      • Can I trust the software?
      • Lost Password
      • Does the extension work on Mobile?
      • Implementing payments and authentication
      • Can I use Alby with the Tor Browser?
      • What is the Alby Companion App?
      • How to enable Alby only on specific websites?
      • Can I connect LND with readonly permissions?
      • How to use Alby with nosft.xyz to get NFT ordinals/inscriptions?
      • How to access my old account in apps with the Alby Extension
      • What permission does the extension require?
      • How can I run my own Lightning node?
      • Migrate from old LNDHub setup
      • I lost my Nostr ID when making a new account
  • Alby Account
    • â„šī¸Introduction
    • 🔗Link wallet
      • 🔗Link Alby Hub
      • 🔗Link other NWC wallet
    • 🌮Features
      • Nostr identifier
      • Lightning Address
      • Notifications and reports
      • Email, Password, Currency
      • âŦ†ī¸Top up your wallet
        • Card or bank transfer
        • Exchange service
        • Other bitcoin wallet
        • Other crypto wallet
      • âŦ‡ī¸Convert to fiat
    • 🎮Connect to apps
      • NWC Connections
      • Alby Browser Extension
      • BTCPay Server
      • Podcast apps
      • Alby Go mobile app
    • 👩‍đŸ’ģUse your lightning address
      • Nostr
      • Own domain
    • ❓FAQs Alby Account
      • Alby Hub is here! What happens to my existing balance?
      • Are there transaction limits with my Alby Account?
      • Can I open a channel to Alby's lightning node?
      • How to increase your weekly payment volume?
      • Why is there a minimum balance required?
      • Which service fees apply for using an Alby account?
      • How does Alby make money?
      • How to use Fly.io to run Alby Hub
      • What are fee credits in my Alby account
      • Embrace Alby Hub - phasing out Alby’s shared wallet
Powered by GitBook
LogoLogo

Our content

  • Website
  • Blog
  • GitHub

Follow us

  • Nostr
  • Twitter / X
  • Youtube

Contact us

  • E-mail
  • Community Chat
  • Open Hours

Your bitcoin & nostr companion / from 🐝 with 🧡

On this page
  • These are the steps taken to encounter this problem
  • Recovering the Nostr keys from the Original account and placing those into the New account.
  • Case 1. Your Nostr keys were originated from the Master Key of your Original Account
  • Congratulations!
  • Case 2. Your Nostr keys were backed up, and you need to re import them
  • Congratulations

Was this helpful?

  1. Alby Browser Extension
  2. FAQs Alby Extension

I lost my Nostr ID when making a new account

Last updated 11 months ago

Was this helpful?

After making a new account, installing the plugin in a new browser, or when uninstalling the plugin and re installing it a common problem happens: the Nostr keys of the new account are different than the previous original account.


These are the steps taken to encounter this problem

(Don't do these steps or you'll have this problem...)

This screenshot is for you to understand what happened and why you experienced this apparent loss of your Nostr keys.

Even if both the Original account and the New account are associated with the same "Alby web account" or the same self-hosted node, the Nostr Nsec keys are never stored in Alby's servers and have nothing to do with our Alby web account. The Nostr Nsec keys are always stored inside your Alby extension in your browser. When making a new account on the extension, you will have a new Master key automatically provieded, and an automatically Nostr key derived from that master key into this New Account. To recover the old ones we have to place the old Master key or Nsec key manually.


Recovering the Nostr keys from the Original account and placing those into the New account.

  • CASE 1. If your Nostr keys were derived from your Master Key please recover your Master Key first, then derive your Nostr key from your Master key

  • CASE 2. If your Nostr keys were not obtained from a Master Key, please follow the steps in this page to recover your backedup Nostr Nsec keys


Case 1. Your Nostr keys were originated from the Master Key of your Original Account

...And you need to import them into your New Account

Step 1. Log into your Original Account. Copy the Master keys of your original account

Step 2. Log into the New account. Erase its current Master Keys

Step 3. Import the Master keys from the Original Account into the New Account

Step 4. Erase previous Nostr Keys, then "Derive Nostr Keys from current Master Key"

Congratulations!

You have now recovered the old Nostr keys of your original account and place them into the New account! You will be able to continue using your original Nostr user.


Case 2. Your Nostr keys were backed up, and you need to re import them

In this case, your Nostr keys are not derived from a Master Key. You obtained your Nsec Nostr keys in some other way or from a legacy Alby extension (before Master Keys were introduced). You simply need to re-import your backed-up Nostr Nsec keys into your new account.

You must have a backup of the original Nostr Nsec keys or access to the original account to copy the original Nostr Nsec keys.

Step 1. (If you do not have the backup of your Nostr Nsec Keys). Log into your Original Account to copy them.

Step 2. Go to Nostr Setting, "Remove current keys", and then paste the Original Nostr Nsec keys and click on "Save".

Congratulations

You have now recovered the old Nostr keys of your original account and place them into the New account! You will be able to continue using your original Nostr user.

❓
Changing from Original account to New Account
Under Wallet Settings of your Alby extension account
Erasing Master Keys from New Account
Getting the Nostr Nsec Key from the Original Account
Pasting the backed up Nostr Nsec Keys into the New Account