Why can't I receive a payment

If you can't receive a payment from your Alby Hub, try these measures:

  • Check if your receiving capacity is big enough

  • Check channel size - if you have a small channel you may have to receive multiple smaller payments rather than one big one

You are invited to contact us to support@getalby.com ๐Ÿ’ช We are here to help you out! ๐Ÿ˜ƒ

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