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Alby on Mozilla Firefox

This section guides you to find the relevant data that helps us to debug the Alby browser extension.

1. Step: Open 'about:debugging#/runtime/this-firefox' in your Firefox Browser

2. Step: Locate the Alby browser extension in your list and click on 'Inspect'

3. Step: Navigate to “Console”. Are there any error messages? If yes, make a screenshot.

4. Step: Navigate to 'Network'. Are there any error messages in red? If yes, make a screenshot.

5. Step: Please describe the issue and send your screenshots to [email protected]​

To speed up replies to your request, please use this form:
Subject:
Describe the bug: [A clear and concise description of what the bug is.]
Steps to reproduce the behavior:
  1. 1.
    Visit '...'
  2. 2.
    Click on '....'
  3. 3.
    Scroll down to '....'
  4. 4.
    See error
Expected behavior: [A clear and concise description of what you expected to happen.]
Information about Alby
  • Alby Version: [e.g. 1.5.0]
  • Alby installed through [e.g. the browser stores, installed manually]
  • Wallet connected with Alby [e.g. LND, BlueWallet LNDhub]
Screenshots (if any) Add screenshots to help explain your problem.
Device information [optional]:
  • OS: [e.g. Windows]
  • Browser [e.g. Chrome, Firefox]
  • Browser Version [e.g. 22]
Additional context: [Add any other additional context about the problem here.]
THANK YOU FOR YOUR COLLABORATION
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Last modified 8mo ago