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  • ๐Ÿ‘‹ Welcome, bee!
  • Alby Hub
  • Browser Extension
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  • ๐Ÿ‘พFeatures
    • ๐Ÿ’ณManage multiple wallets
    • ๐Ÿ’ตCreate and change budgets
    • ๐Ÿ”‚Send and receive bitcoin
    • ๐ŸฅManage site connections
    • ๐Ÿ—๏ธMaster Key
    • ๐ŸฆคNostr
    • ๐ŸŒŠLiquid
    • โš–๏ธHOLD Payments
  • ๐Ÿ”—Link wallet
    • Alby web Account
    • Umbrel
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    • LND
    • No limits - quick & easy
  • ๐ŸŽฎDiscover apps
  • ๐ŸžDebugging
    • Connecting your LN node
    • Google Chrome
    • Mozilla Firefox
    • Using nightly builds
  • โ“FAQ
    • How do I install the Alby Browser Extension?
    • Why do I need a unlock password?
    • Can I trust the software?
    • Lost Password
    • Does the extension work on Mobile?
    • Implementing payments and authentication
    • Can I use Alby with the Tor Browser?
    • What is the Alby Companion App?
    • How to enable Alby only on specific websites?
    • Can I connect LND with readonly permissions?
    • How to use Alby with nosft.xyz to get NFT ordinals/inscriptions?
    • How to access my old account in apps with the Alby Extension
    • What permission does the extension require?
    • How can I run my own Lightning node?
    • Migrate from old LNDHub setup
    • I lost my Nostr ID when making a new account
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  1. Debugging

Mozilla Firefox

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This section guides you to find the relevant data that helps us to debug the Alby browser extension.

1. Step: Open 'about:debugging#/runtime/this-firefox' in your Firefox Browser

2. Step: Locate the Alby browser extension in your list and click on 'Inspect'

3. Step: Navigate to โ€œConsoleโ€. Are there any error messages? If yes, make a screenshot.

4. Step: Navigate to 'Network'. Are there any error messages in red? If yes, make a screenshot.

To speed up replies to your request, please use this form:

Subject:

Describe the bug: [A clear and concise description of what the bug is.]

Steps to reproduce the behavior:

  1. Visit '...'

  2. Click on '....'

  3. Scroll down to '....'

  4. See error

Expected behavior: [A clear and concise description of what you expected to happen.]

Information about Alby

  • Alby Version: [e.g. 1.5.0]

  • Alby installed through [e.g. the browser stores, installed manually]

  • Wallet connected with Alby [e.g. LND, BlueWallet LNDhub]

Screenshots (if any) Add screenshots to help explain your problem.

Device information [optional]:

  • OS: [e.g. Windows]

  • Browser [e.g. Chrome, Firefox]

  • Browser Version [e.g. 22]

Additional context: [Add any other additional context about the problem here.]

THANK YOU FOR YOUR COLLABORATION

5. Step: Please describe the issue and send your screenshots to

๐Ÿž
support@getalby.com