# Why is my subscription payment not successful?

There can be several reasons why the payment for your subscription is still pending. Please go through the following steps:

* [ ] **Make sure you have enough bitcoin in your spending balance.**\
  Open Alby Hub -> Wallet -> Check your balance

* [ ] **Is your Alby Account connected?**\
  Open Alby Hub -> Connections -> Connected Apps -> Verify that your Alby Account is linked<br>

  <figure><img src="https://2706948649-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FWIUBf3ZZaBGu2ee6Y8lU%2Fuploads%2FulDnuZBgjncc4Tkit1s2%2Fimage.png?alt=media&#x26;token=d2402acb-4cd5-4ac5-bbfb-8f1f86f9e207" alt=""><figcaption></figcaption></figure>

* [ ] **Is the allocated budget high enough to cover the next subscription payment?**\
  Open Alby Hub -> Connections -> Connected Apps -> Alby Account ->  Check that the budget is at least as high as the pending subscription payment<br>

  <figure><img src="https://2706948649-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FWIUBf3ZZaBGu2ee6Y8lU%2Fuploads%2FzcdlMu5UE57Jdn8lZ9QY%2FpGuw7HNcPs.png?alt=media&#x26;token=a3007460-b3ed-4c3d-91cd-224b522017c1" alt=""><figcaption></figcaption></figure>

* [ ] **Do you have good channel partners?**\
  Check if you have a channel with one of the following peers: **Megalith LSP, LNServer, Flashsats, LQWD, Olympus, Magma**, or another well-connected peer from [this list](https://1ml.com/node?order=channelcount).\
  If not, consider opening a channel with one of them.

Thanks for checking these points. The pending subscription payment will be retried automatically.

Thank you very much for your support. 💛