# Why is my subscription payment not successful?

There can be several reasons why the payment for your subscription is still pending. Please go through the following steps:

* [ ] **Make sure you have enough bitcoin in your lightning balance.**\
  Open Alby Hub -> Wallet -> Check your balance
* [ ] **Is your Alby Account connected?**\
  Open Alby Hub -> Connections -> Connected Apps -> Verify that your Alby Account is linked<br>

  <figure><img src="/files/R6rZEilssaqx6wSL0eM4" alt=""><figcaption></figcaption></figure>
* [ ] **Is the allocated budget high enough to cover the next subscription payment?**\
  Open Alby Hub -> Connections -> Connected Apps -> Alby Account -> Check that the budget is at least as high as the pending subscription payment<br>

  <figure><img src="/files/k74vwtNm5vcAoOkTy2nF" alt=""><figcaption></figcaption></figure>
* [ ] **Do you have good channel partners?**\
  Check if you have a channel with one of the following peers: **Megalith LSP, LNServer, Flashsats, LQWD, Olympus, Magma**, or another well-connected peer from [this list](https://1ml.com/node?order=channelcount).\
  If not, consider opening a channel with one of them.

Thanks for checking these points. The pending subscription payment will be retried automatically.

Thank you very much for your support. 💛


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