Why is my subscription payment not successful?

There can be several reasons why the payment for your subscription is still pending. Please go through the following steps:

• Make sure you have enough bitcoin in your spending balance. Open Alby Hub -> Wallet -> Check your balance

• Is your Alby Account connected? Open Alby Hub -> Connections -> Connected Apps -> Verify that your Alby Account is linked

  

• Is the allocated budget high enough to cover the next subscription payment? Open Alby Hub -> Connections -> Connected Apps -> Alby Account -> Check that the budget is at least as high as the pending subscription payment

  

• Do you have good channel partners? Check if you have a channel with one of the following peers: Megalith LSP, LNServer, Flashsats, LQWD, Olympus, Magma, or another well-connected peer from this list. If not, consider opening a channel with one of them.

Thanks for checking these points. The pending subscription payment will be retried automatically.

Thank you very much for your support. 💛