What happens if the health check indicator turns red?

Learn what to do if the health check indicator turns red?

The health check indicator (the small green or red dot on the top left of your hub) lets you know if your Hub is fully operational.

In this screenshot the dot is green and "Alby Hub is running":

Alby Hub relies on several services to ensure you can send and receive payments. If any of these services go offline, you’ll be notified immediately. The health check icon will turn red. Click the icon to view more details. Here is an example when the dot is red and there is a particular service offline:

You can check the latest status updates at https://status.getalby.com.

Some Examples

Relay Offline Alby provides a high quality relay service with a high level of uptime. If your hub is not connected to the relay, please double check the internet connection on the device your hub is running on.

Offline Channels Your counterparty can always go temporarily offline. In case you need more reliability, we recommend opening a second channel with another counterparty.

Node Not Ready This only applies to self-hosted Alby Hub runners who connect to LND (e.g. Umbrel or Start9). Please make sure your LND app is running and is up to date.

Thanks. We appreciate that you went through the first steps yourself. 💛