# FAQ

- [How to export transactions for my tax report?](https://guides.getalby.com/user-guide/alby-hub/faq/how-to-export-transactions-for-my-tax-report.md)
- [How can I access Alby Hub from my phone?](https://guides.getalby.com/user-guide/alby-hub/faq/how-can-i-access-alby-hub-from-my-phone.md)
- [Why do I need to link my Alby Account?](https://guides.getalby.com/user-guide/alby-hub/faq/why-do-i-need-to-link-my-alby-account.md): Link your Alby Hub with your Alby Account for a lightning address and full access to all web account functionalities.
- [How to open a payment channel?](https://guides.getalby.com/user-guide/alby-hub/faq/how-to-open-a-payment-channel.md): Learn how to open a payment channel in your Alby Hub.
- [Should I open a private or public channel?](https://guides.getalby.com/user-guide/alby-hub/faq/should-i-open-a-private-or-public-channel.md): Choose the best channel type for your lightning network transactions!
- [How to open a channel to a custom node or any node on the network?](https://guides.getalby.com/user-guide/alby-hub/faq/how-to-open-a-channel-to-a-custom-node-or-any-node-on-the-network.md): Learn how to open a channel to any node on the network.
- [How can I change routing fees?](https://guides.getalby.com/user-guide/alby-hub/faq/how-can-i-change-routing-fees.md): Learn how to change routing fees.
- [How can I close a channel? What happens to the bitcoin in this channel?](https://guides.getalby.com/user-guide/alby-hub/faq/how-can-i-close-a-channel-what-happens-to-the-bitcoin-in-this-channel.md): Master your channels like a pro and keep your bitcoin safe! 💼
- [Why was my lightning channel closed and what to do next?](https://guides.getalby.com/user-guide/alby-hub/faq/why-was-my-lightning-channel-closed-and-what-to-do-next.md): "Don't panic! Stay cool, stay curious, and keep those channels open! ⚡"
- [How can I update my Alby Hub?](https://guides.getalby.com/user-guide/alby-hub/faq/how-can-i-update-my-alby-hub.md)
- [How can I change my unlock password?](https://guides.getalby.com/user-guide/alby-hub/faq/how-can-i-change-my-unlock-password.md)
- [How can I check budgets of connected apps?](https://guides.getalby.com/user-guide/alby-hub/faq/how-can-i-check-budgets-of-connected-apps.md)
- [How can I backup my keys](https://guides.getalby.com/user-guide/alby-hub/faq/how-can-i-backup-my-keys.md)
- [Where is Alby Hub physically located?](https://guides.getalby.com/user-guide/alby-hub/faq/where-is-alby-hub-physically-located.md)
- [How can I migrate Alby Hub to a different machine?](https://guides.getalby.com/user-guide/alby-hub/faq/how-can-i-migrate-alby-hub-to-a-different-machine.md)
- [What to do during times of high onchain fees?](https://guides.getalby.com/user-guide/alby-hub/faq/what-to-do-during-times-of-high-onchain-fees.md)
- [What to do if I cannot send a payment?](https://guides.getalby.com/user-guide/alby-hub/faq/what-to-do-if-i-cannot-send-a-payment.md): These steps help you to send payments from your Alby Hub.
- [What to do if I cannot receive a payment](https://guides.getalby.com/user-guide/alby-hub/faq/what-to-do-if-i-cannot-receive-a-payment.md): These steps help you to receive payments in your Alby Hub.
- [Should I open multiple channels with the same counterparty?](https://guides.getalby.com/user-guide/alby-hub/faq/should-i-open-multiple-channels-with-the-same-counterparty.md)
- [What happens if the health check indicator turns red?](https://guides.getalby.com/user-guide/alby-hub/faq/what-happens-if-the-health-check-indicator-turns-red.md): Learn what to do if the health check indicator turns red.
- [Does Alby Hub offer a bank account?](https://guides.getalby.com/user-guide/alby-hub/faq/does-alby-hub-offer-a-bank-account.md): We are working on it and need your help!
- [Can I rebalance funds from one channel to another?](https://guides.getalby.com/user-guide/alby-hub/faq/can-i-rebalance-funds-from-one-channel-to-another.md): Learn how to rebalance funds from one channel to another
- [What happens if I lose access to my Hub while a swap is in progress?](https://guides.getalby.com/user-guide/alby-hub/faq/what-happens-if-i-lose-access-to-my-hub-while-a-swap-is-in-progress.md): You can always recover your funds even if you lose access to your hub.
- [Why is my channel offline and what should I do now?](https://guides.getalby.com/user-guide/alby-hub/faq/why-is-my-channel-offline-and-what-should-i-do-now.md): Learn what you can do depending on your setup.
- [How to earn routing fees?](https://guides.getalby.com/user-guide/alby-hub/faq/how-to-earn-routing-fees.md)
- [How to restart Alby Hub after my subscription was cancelled?](https://guides.getalby.com/user-guide/alby-hub/faq/how-to-restart-alby-hub-after-my-subscription-was-cancelled.md)
- [Why is my subscription payment not successful?](https://guides.getalby.com/user-guide/alby-hub/faq/why-is-my-subscription-payment-not-successful.md)


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